Winter Break Notice

Please note that our Centre will be closed for our annual winter break from December 23rd to January 3rd. Our last operational day will be December 20th, and we will reopen on January 6th. This break allows our team time for self-care and rejuvenation, ensuring we return in January with renewed focus to continue offering the support you deserve.

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We encourage you to use this time for personal reflection and self-nurturing. Practice the coping strategies you’ve learned and engage with your support systems. This pause is a reminder for all of us to care for ourselves as we prepare for the year ahead.

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One-to-one support services will resume the week of January 6th, and support groups will restart the week of January 13th. Registration for the week of January 13th's groups will open on the 13th at 9:00am and close at 4:00pm the same day as the group you are interested in registering for (for those eligible to register). For registration and eligibility details, please visit our FAQ page.

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Thank you for your understanding, and we look forward to connecting with you in the new year, refreshed and ready to support you.​ If you need immediate assistance during this break, please click here for phone support options.

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Catchment Areas

Our catchment areas are Ontario, specifically Halton/Peel regions. Please visit our FAQ page for more information if you do not reside in Halton/Peel prior to completing this form. 

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Support Provided

We do not provide counselling, therapy, or crisis support. All services provided are based on peer support. Visit our FAQ page to learn the difference between peer support and clinical support. Please refer to PsychologyToday should you like to receive counselling or therapy or click here for crisis/immediate support resources. Wondering if peer support is the right fit for you? CLICK HERE to complete a quick self-assessment.

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Following Up With You

After receiving your submission, a member of the organization will contact you within 10 business days (with exception of statutory holidays and office closures) to schedule your initial session with a staff member, a volunteer, or a student. Please ensure you check your Junk and Spam folders as our initial email is often sent there first. Note we are not open during the last two weeks of December for our annual closure.

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Children, Youth, and Minors

If you are completing an intake for someone under the age of 16, please scroll down to complete our Minor Grief Support Intake Form. 

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Referral Information for Professionals

If you are looking to refer a client to our services, or if you would like your client to access our support, please review our Referral Pathway (CLICK HERE) before proceeding. This document provides essential details about our services, referral criteria, and intake process. We require client consent before accepting any referral or intake form completed on their behalf. Please ensure your client has agreed to participate in our services prior to submission.